Introduction
Unable to raise or lower the volume? Replace the controls sidebar and restore balance to the force.
What you need
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Remove the four Tri-Wing screws securing the upper rear panel to the inner chassis.
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Slightly rotate the top edge of the upper rear panel away from the Zune.
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Lift the upper rear panel straight up off the black plastic lower rear panel.
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Use a Zune opening tool to gently lift the media button lever off the post cast into the inner chassis.
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Conclusion
To reassemble your device, follow these instructions in reverse order.
